1 thought on “Sales skills of refrigerator terminals”

  1. With the arrival of summer, it has also reached the peak season of the refrigerator to master some sales skills and increase sales, which has become an important task for the refrigerator terminal sales staff. So, what are the sales skills of the refrigerator terminal? This article summarizes the seven major sales of the refrigerator terminal. Tips for reference!
    In general, it is not recommended that customers go up as soon as they come. It is recommended that the salesperson sweep the customer with Yu Guang, and then let him see for a while. First, you will observe the environment in a strange place alone. When he adapts to, if he is hesitant, wait for him to set it down. The following is the seven techniques in the sales process:
    The techniques 1. What do you say?
    what can I help you? Or can I introduce you? Determine whether the customer has time to listen to your nonsense.
    You can say, about 5 or 3 minutes. In this way, customers will probably understand that you will not spy. Naturally, you will be able to hear it appropriately.
    This III. Do not use such narrow problems to trouble customers.
    It you can ask you what kind of refrigerator is interested in! This is the skill. He can answer the brand, size, performance, reliability. The open problem is better, so as to avoid what you are talking about is what he doesn’t pay attention to.
    The techniques 4. Do not exaggerate and give the right to speak to customers.
    He said everything is good. Don’t deny immediately, but continue to talk about his words. If he says I like Haier, then you have to ask, which aspect you like. What he said, you went on to say, what you said is good, and what are the advantages of what?
    The skills 5. Touching the customer’s needs is the first step
    is also buying a refrigerator, but the customer’s requirements are different, and the selling point of the product is different.
    Questions are the most important, simple and pleasant topics will increase the speed and success rate of transactions. You can ask customers, what do you think the refrigerator is the most important? Then guide him to say his needs. Some customers don’t even know what they really want to buy. Help him analyze.
    Then repeat the customer’s needs, what he said. Then you say what else, okay, I know. Then take out two closer to the request for him to choose. And test whether he has sufficient funds. Analyze the differences between the two refrigerators, then let him choose and make his own suggestions.
    Is to introduce the product, in addition to describing the performance of the product itself, it is also necessary to explain the details of the product after -sales installation, warranty and other details. Of course, if you can still throw out the promotion plan. Emphasize that buying now is just time.
    In addition to these, the method of telling the story shows that his choice is correct, that is, the details of the purchase of the client, even if you can see the basis, indicate that he will not buy it wrong.
    This 6. Pay attention to the transaction signal
    Mi when you introduce it, he may be silent, and he will ask other after -sales sales carefully, or bargain on the price. When many people come to buy at the same time, pay attention to observe who is the decision. Emphasize functional tastes on men, and emphasize as well as women. Generally speaking, women have a greater right to decide.
    This 7. Let him experience it by himself during specific demonstrations.
    Is do not face the mask, and do not lose a lot of professional terms, which will increase the problems they consider. The complex questions are briefly answered, and the answer must be vivid.
    Note: Three steps to persuade customers to buy
    Faced with customers who have always been determined, it is recommended that salesperson for three steps to convince them to pay for money.
    The first step, ask customers if they want to buy. This is to help you confirm whether the customer has a resistance. If the other party is not ready to buy, he will say, “I want to see it everywhere.” However, he may not be able to move the pace for the time being, which shows that his heart is fighting psychological struggle.
    The second step, repeat customer’s concerns. First tell the other party that you understand his concerns, and then repeat what he worrys about in a euphemistic way. For example, “I think your worry is reasonable.” “You worry that our price is too high.” “You worry that we can’t deliver the goods in time.” “You are still not sure if this small device can really solve your you Question. “Be sure to let the other party know what you are worrying about, so that he is more likely to stop and hear you explain why his worries are superfluous.
    The third step, once again guarantee that he does not need to worry about those problems. Tell him “our price is very competitive”, and at the same time take out the proof data; or tell him “our delivery vehicles can definitely get between you from 10 to 12, I can guarantee it”, and Show him for the delivery arrangement.

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