2 thoughts on “What should I do if I encounter a complaint of occupational fake”

  1. 1. Check if it belongs to your own product or advertisement, the problem of laws and regulations on the existence of advertisements
    Pevant after review, discover that if the result is not a problem of your own product and advertisement, explain to consumers clearly; for unreasonable entanglement individual individuals Users can report to the platform to coordinate, or do not bother to pay attention to the compensation requirements.
    If the results of the review are the problem of their own products or advertisements, then we must formulate a response strategy to try to reduce the loss of the store or the company, but this does not mean that the reasonable claim requirements for consumers are completely rejected. For example, the reasonable requirements of consumers such as returns and refunds, gift coupons and other consumer coupons need to implement the return refund in accordance with the law.
    Is if there is a problem, how serious the problem is, whether it can be negotiated with consumers privately, or the degree of administrative penalties of the supervisory bureau in time. With the severity of the problem, you can calmly formulate a response strategy to prepare for the loss of losses.
    2. Actively cope with the problems of the products and advertisements of the company or the store
    The merchants have encountered a report from consumer complaints or professional counterfeiters or even prosecutions. The means is a very extreme attack revenge complaint reporter, which is actually not helpful to solve the problem. Some merchants used to have been bombarded by the complainant’s telephone, but this was actually not helpful to solve the problem.
    This information: How to identify extortion?
    Inning to extortion refers to the purpose of using threats and threats to the victims for the purpose of illegal possession, forcibly obtaining a larger public and private property.
    The legal basis: Article 274 of the Criminal Law stipulates that if a large amount of public and private property, a large amount or a multiple extortion, shall be sentenced to imprisonment, detention or control of three years, and punishment or single punishment. Gold; if there is a huge amount or other severe circumstances, it is imprisoned for three years and less than ten years, and a fine; the amount is particularly huge or other particularly serious cases, and is sentenced to more than ten years in prison and a fine.

  2. Many businesses in all walks of life have encountered professional counterfeiters, especially the food industry, and are the hardest hit areas.

    only buy fake? Stealing products? blackmail?

    The “excellent people” will recruit students through various channels, and most of the occupations have a group. They will communicate, share, and learn various laws and regulations and cases in the group every day, and will also share the negligence and loopholes discovered online. In the group, he enthusiastically discussed how many huge profits they made this month! This “industry” can be said to be a huge profit industry in the past few years. Every day, small groups can see people in this special industry in the merchants one by one sharing the fruit of victory, so proud!

    I I listened to a individual merchant mentioned that a brown sugar sold by the merchant for more than a dozen dollars. One day, I suddenly received a notice from the Market Supervision and Administration Bureau that Motherwort was added to the complaint, and a professional counterfeiter asked to compensate 1,000 yuan. There are countless cases. Such cases, including all occupational counterfeiters, I think it is necessary to look at at least two perspectives: 1. The operation of the merchant is loopholes, but many businesses, especially a small business, do not understand all relevant laws and regulations of product management. (Frankly speaking, even the judge does not necessarily know all the laws and regulations of each case.) Faced with professional counterfeiters who lived in occupations, this group of people have studied the relevant chapters of these products. Many legal provisions are repeated related books. In any case, merchants must fulfill their obligations to check the merchant link. When buying goods, they must have invoices, receipts, business licenses and all other related qualifications. They must fulfill their obligations to control each product they sell. 2. What is the significance of professional counterfeiters? The first and most important thing is that the purpose of professional counterfeiters is not to help the country eliminate and rectify illegal merchants. Their only purpose is “money”. But it is undeniable that no matter how hateful these people are, it has played a role in rectifying and standardizing business behavior from another level, especially in the long history of the past. However, after years of precipitation, it proves that these people have been staring at various small enterprises for a long time (but often dare not go to battle with large enterprises), using the timid and weak psychology of small enterprises, and so on. It has completely deviated from the original intention of relevant laws to give normal consumer claims, and has a adverse effect on the environment of personal entrepreneurship and business (this is also why the attitudes and wind directions of various courts have undergone fundamental changes in professional counterfeiters)!

    . Some professional thugs will replace products, in an attempt to claim a higher amount.

    This I learned a case: The same merchant had blackmailing bird’s nest products of different sizes and amounts on Taobao and micro -shops.

    The professional counterfeiters in the first case are not particularly malicious. The bird’s nest taken by Taobao shop was very simple at that time. After opening, there were only a few main maps that were triangular lanterns. A professional counterfeiter took 30 grams of exhibition, about hundreds of yuan. After receiving the goods, he ransomed 10 times compensation from the store owner in Ali Wangwang, otherwise he would complain to the Industry and Commerce Administration (now Market Supervision Administration) and say that the Administration for Industry and Commerce was seized. The reason for the occupation of counterfeiters is that the bird’s nest sent by the store is not a national source bird’s nest. Please note that there is a knowledge point here. If the merchant in the case does sell illegal bird’s nests and the industrial and commercial bureau can seize a large number of illegal bird’s nest, then the merchant is likely to face huge fines! Therefore, the author has reminded all the merchants many times that we must study the legal requirements of their own products related areas. Don’t lose money if you don’t make money!

    It this case, the store has operated bird’s nest for many years, and the source code triangle light was sent by itself. This is quite certain. According to the feedback from merchants, in the usual operating career, they often encounter various strange customers. Many customers often greedy for small and cheap in various ways: find a variety of reasons to apply for a refund but do not return the goods, threatened by bad reviews, and so on! Experienced merchants calmly spread the knowledge about bird’s nest in Ali Wangwang to professional counterfeiters. The point is: the original 500 grams of the original 500 grams were opened in a small box after being removed by the customer, but the merchant is sure, the box is determined, the box is determined, the box is determined, the box is determined. The labels are labeled according to the national requirements: for example, to indicate the relevant date and shelf life of food. During the whole process, professional fakes have been threatening to report to the Industry and Commerce Bureau to complain, but the merchants are calm throughout the process, and they tell him that they are legal operation and are not afraid of investigation. Finally, the professional fake person saw that he was hopeless to ask for money and took the initiative to apply for a refund.

    The second case is also a real case encountered by the same merchant in the micro -shop. This time the amount is much larger, including the professional counterfeit opponent encountered. Here is a detail: the current micro -shops and Taobao stores will publicize the business license of the merchant. Will professional counterfeiters order the underground order according to the merchant? Why? Because the courts in different regions have different attitudes towards occupational counterfeit: Before Zhongxian Mao’s mother deducted 150 bowls of steamed meat in 2022, most of the court court supported professional counterfeiters! Therefore, the above areas are the most popular disaster -stricken areas of professional counterfeiters! However, since the second half of 2022, Chongqing High Court has also introduced some new related policies, especially for food: the point is: 1. Whether the company fulfills the prudent obligation; 2. Whether the food involved can prove that it is harmful to the buyer! Although data shows that most cases in first -tier cities such as Beijing, Shanghai, Guangzhou and Shenzhen have shown that the courts did not specifically support professional players, but another principle was specific cases of specific cases: we must know that different judges in different courts are in the same case. There may be two completely opposite results!

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